Complaints, but in their fair measure
Consumers of products and services have the right to a fair and dignified treatment, to adequate and truthful information; to freedom of choice, and to many other protections that arise from different legal bodies, federal, provincial and municipal.
However, the broad legal protection enjoyed by consumers often makes claims capricious and abusive.
1) Defense of companies against consumer claims
Castro Sammartino & Pierini advise companies on issues related to consumers and commercial loyalty, including e-commerce, and the liability that may arise from infringments of consumer protection regulations. Whether the claims come from the consumers themselves, control agencies, or consumer protection associations.
2) Dispute resolution and litigation
We assist and represent companies in administrative claims and litigation arising out of consumer claims or consumer relations control agencies.
3) Compliance audits (business health check)
We perform legal audits on the way the company relates with consumers to solve or prevent legal problems.
From our Legal Blog about Companies
Payment of salary in cryptocurrencies: is it possible in Argentina?
The possibility of payment of salary in cryptocurrencies in Argentina is a question that has been recurrently asked nowadays and that, despite the absence of specific regulations on the matter, must be addressed.
Franchising in Argentina and Brazil: What should businesspeople know?
The Federative Republic of Brazil has a new law regulating franchises. Its provisions, like those of the Argentine legislation, are of essential knowledge for businesspeople operating in the franchise business within the Mercosur.
Pre-employment background checks in Argentina: what may be done?
Pre-employment background checks on applicants have multiple facets and legal implications. Know what may be done in Argentina
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It will be a pleasure to meet you personally at our offices, or to take your call.
Tte. Gral. Juan Domingo Perón 679, 3rd. floor
C1038AAM - Buenos Aires
Argentina